Welcome to Shineora! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully to ensure a smooth shopping experience.

1. General Information

Shineora is an online store that offers dropshipping products in Bangladesh with Cash on Delivery (COD) options. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.

2. Eligibility

By placing an order on our website, you confirm that you are at least 18 years old and have the legal capacity to enter into a contract. If you are under 18, you may only use the site under the supervision of a parent or guardian.

3. Product Availability

All products listed on our website are subject to availability. We make every effort to ensure that the information on our site is accurate, but there may be instances when certain products are out of stock or unavailable for delivery.

4. Pricing and Payment

Prices for products on Shineora are listed in Bangladeshi Taka (BDT). We reserve the right to change prices at any time without prior notice. Payment for orders can be made via Cash on Delivery (COD) or as specified on the payment options.

5. Order Confirmation

After placing an order, you will receive an order confirmation email or SMS. This is not an acceptance of your order. Acceptance of your order occurs when your order is shipped, and you will receive a shipping confirmation.

6. Shipping and Delivery

• We provide shipping within Bangladesh, and delivery times vary depending on your location.
• We aim to ship your order within 1-3 business days, with delivery typically taking 3-7 business days. Rural areas may experience longer delivery times.
• Shipping charges will apply based on your location and order details. COD charges may apply.

7. Return and Refund Policy

We offer a 7-day return window for most products, provided they are unused, in their original packaging, and in resalable condition. For more information, please refer to our Return Policy.

8. Damaged or Incorrect Products

If you receive damaged or incorrect items, please notify us within 48 hours of delivery. We will arrange for a return or replacement at no additional cost to you.

9. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You are also responsible for all activities that occur under your account.

10. Intellectual Property

All content on the Shineora website, including images, logos, and product descriptions, is the property of Shineora and protected by intellectual property laws. You may not reproduce, distribute, or use any of this content without prior written permission.

11. Privacy Policy

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in the policy.

12. Limitation of Liability

Shineora is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or products. Our liability is limited to the value of the products purchased.

13. Amendments

We reserve the right to modify or update these terms and conditions at any time. Any changes will be posted on this page, and it’s your responsibility to review these terms periodically.

14. Governing Law

These terms and conditions are governed by the laws of Bangladesh. Any disputes arising from these terms will be handled in the courts of Bangladesh.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact our customer support team at [email/contact number].

By using our website, you agree to comply with these Terms and Conditions.